AGB

OVERVIEW

Welcome to Orhan's Pet Boutique! The terms "we," "us," and "our" refer to Orhan's Pet Boutique. Orhan's Pet Boutique operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Orhan's Pet Boutique is powered by Shopify, which enables us to provide these Services to you.

The following Terms and Conditions, together with any policies referenced herein (these "Terms and Conditions" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, accessing, or using our Services, or interacting with our Services, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products and services, you may be asked to provide certain information, such as your email address, billing information, payment details, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any third party.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products and services as accurately as possible in our online store. However, the colors and appearance of products may vary depending on your device, screen settings, and configuration.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or exactly match the images displayed in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. Orhan's Pet Boutique reserves the right to accept or reject any order at its sole discretion for any reason. Your order is not accepted until Orhan's Pet Boutique confirms its acceptance. Payment must be received and processed before your order can be accepted.

Please review your order carefully before submitting it, as cancellation requests may not be possible once your order has been accepted. If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number provided when the order was placed.

Returns and exchanges are governed exclusively by our Refund Policy [LINK].

You represent and warrant that all purchases are intended for your personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service is the price in effect at the time the order is placed and will be confirmed in your order confirmation email.

Unless otherwise stated, prices do not include taxes, shipping charges, handling fees, customs duties, or import taxes.

Prices shown in our online store may differ from prices in physical stores or third-party online marketplaces. Promotional offers may be subject to separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:

the credit card information you provide is accurate and complete;
you are authorized to use the payment method provided;
charges incurred will be honored by your payment provider; and
you will pay all charges incurred, including shipping, handling fees, and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs clearance, or events beyond our reasonable control.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brand names, text, advertisements, images, graphics, product reviews, videos, audio recordings, and their design, selection, and arrangement, are the property of Orhan's Pet Boutique, its affiliates, or licensors and are protected by U.S. and international copyright, trademark, patent, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works from any materials available through the Services.

Except as expressly provided in these Terms, nothing contained herein grants you any license or right under any patent, trademark, copyright, or other intellectual property rights of Orhan's Pet Boutique, Shopify, or any third party. Unauthorized use of the Services may violate applicable intellectual property laws. All rights not expressly granted are reserved by Orhan's Pet Boutique.

The names, logos, product names, service names, designs, and slogans of Orhan's Pet Boutique are trademarks of Orhan's Pet Boutique, its affiliates, or licensors. You may not use these trademarks without our prior written permission. Shopify's name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other trademarks appearing on the Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

As part of the Services, you may be provided with access to tools offered by third parties. We neither monitor nor control these tools.

You acknowledge and agree that such tools are provided "as is" and "as available", without any warranties, representations, conditions, or endorsements of any kind. We shall have no liability arising from or relating to your use of optional third-party tools.

Your use of any optional tools is entirely at your own risk and discretion. You should ensure that you understand and agree to the terms and conditions provided by the relevant third-party provider.

We may also introduce new features, tools, or resources in the future. Any such additions will also be considered part of the Services and will be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials or links to websites, products, services, or resources provided by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content, accuracy, or reliability of any third-party materials or websites. If you leave our Services to access a third-party website, you do so entirely at your own risk.

We are not liable for any damages or losses resulting from your use of third-party websites or your purchase or use of products, services, resources, or content offered by third parties.

Please review the policies and practices of any third-party provider before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the respective third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[MERCHANT NOTE: This section accurately describes the relationship between Shopify and your store and should not be removed or modified.]

Orhan's Pet Boutique is powered by Shopify, which enables us to provide the Services. However, all sales and purchases made through our store are transactions directly between you and Orhan's Pet Boutique.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Orhan's Pet Boutique, including any injury, loss, or damages arising from the purchase of products or services.

You expressly release Shopify and its affiliates from any claims, liabilities, or damages arising out of or relating to your purchases or transactions with Orhan's Pet Boutique.

SECTION 10 – PRIVACY POLICY

Any personal information we collect through the Services is governed by our Privacy Policy, available here [LINK]. Certain personal information may also be subject to Shopify's Privacy Policy.

By using the Services, you acknowledge that you have read and understood these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes certain personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transferred to Shopify and to third-party service providers, including providers located in countries outside your country of residence, where necessary to provide the Services.

For more information about how we, Shopify, and our partners use your personal information, please refer to our Privacy Policy [LINK].